FAQ
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We want to make your learning journey a success! If you have questions about Enphase University, courses, or certifications, we are here to help. Review the FAQs below or contact us directly for immediate support. using your Enlighten log in credentials.
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Why can I log into Enlighten, but not into Enphase University????
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
Do I have to get recertified when products change in the form of updates, additions or new versions?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
How can I change my existing email ID to a new email ID in Enphase University?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
How can I get support using the Enphase University portal?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
Is Enphase University an educational institution?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
What is the Ensemble Installation Certification training?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
Are there pre-requisites to the Ensemble Installation Certification training?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
If I achieve the Ensemble Installation Certification does it mean that I am also certified to install other Enphase products like microinverters?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
When will a solar certification be offered?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
Are Enphase University trainings authorized for NABCEP continuing education units (CEUs)?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
Do I have to be part of a company to become an Ensemble Certified Installer?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
How is certification achieved?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
What is a Provisional Ensemble Installation Certification?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
What is the Certification Support Program?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.
How can full certification be achieved?
If you are having trouble logging into Enphase University with your Enlighten password, please try resetting your password in Enlighten and then logging into Enphase University again. If this still does not resolve your issue, please reach out to us on the form above.